Tech Support Options
Status?
Is the tool you are using currently down? Check here, or subscribe for notifications.
Search
Looking for help? Start by searching for support & training resources...
File a Ticket
If you don't find a support resource, try submitting a help ticket.
Call Us!
You can also contact our HelpDesk by phone during normal business hours.
Gmail & Calendar are coming to LPS.
Over winter break 2023-24, LPS will begin using Gmail and Google Calendar as the primary communication suite.
LPS Tech Updates
Interested in receiving occasional messages from Computing Services? Sign up to join the LPS Tech Updates email list. Topics will range from tips to technical, but will always include announcements of helpful updates to software LPS teachers use.
How to sign up...
- Click this link to open the LPS Google Group “Tech Updates”
- Click the “Join Group” button at the top of the window
- Make any desired subscription choices
- Click “Join Group“
That’s it! Welcome to the group!
LPS Support Resources
You will find many of the applications listed below installed on your computer or in use in your building/department. These pages are intended to provide context for each item/topic and point you in the right direction for more information.
- Adobe Acrobat Pro DC: Printing PDFs
- Adobe Creative Cloud
- Android – Setting up your phone with LPS mail & calendar
- Apple TV in LPS
- Appraisal in Perform
- Audio Enhancement Microphones
- BL@TS
- Camera App (Chromebooks)
- Cloud Stream TV Player (IPTV)
- Connected Classroom Equipment
- CORE
- Create & Deliver Multimedia
- Destiny Discover
- Digital Hall Pass
- DocuShare
- E-Transcripts
- Email Management Strategies
- Employee Management Center
- Epic!
- Excel (Microsoft)
- Faxing
- File Management Strategies
- FileWave: Install Software
- Garageband (Apple)
- Gmail & Calendar on Mobile Devices (iPhone, iPad, Android)
- Gmail (Google Mail)
- Google Calendar
- Google Calendar as a Planner for Students
- Google Chrome
- Google Classroom
- Google Contacts
- Google Docs
- Google Drawing
- Google Drive
- Google Forms
- Google Jamboard
- Google Keep
- Google Photos
- Google Search
- Google Shared Drives
- Google Sheets
- Google Sites
- Google Slides
- Google Tasks
- Google Tool Tutorials
- Google Workspaces in LPS
- Hāpara
- Help Desk – Filing a Ticket
- iMovie (Apple)
- Information Center for Employees (ICE)
- International Keyboards on Chromebooks
- iPads in LPS
- IPEVO Document Cameras
- iPhone/iPad – Setting Up Your Apple device with LPS mail & calendar
- Kami: PDF annotation
- Keychain – Updating After Password Change
- Laptop Resources for Staff
- Learn360
- LibGuides
- Library Databases
- Mail Merge
- Malware / Spyware Awareness
- Matrix of Instructional Tech Tools
- Mobile Apps that Connect to LPS Systems
- Mosyle Manager
- MS Office Files on Mac in LPS
- MyVRSpot
- NoodleTools
- Passwords – Make them Better & Easier
- Pear Deck
- Photos (Apple)
- Position Control System (PCS)
- Print from Google Chrome
- Printing Locally
- Printing to the LPS Print Center
- Professional Learning Catalog
- Qualtrics
- ReadWorks
- Screenshots
- SentinelOne
- SmartFind
- Sora
- Soundtrap
- Spam: What to do about it?
- Spelling City
- Spreadsheets
- Student Teacher Access
- Substitute Teacher Technology Assistance
- Synergy
- The LPS Portal
- VisID
- Volunteers – Online Application
- Web Content Filtering in LPS
- WeVideo
- Windows 10
- Windows Laptops
- WordPress in LPS
- YouTube in LPS
- Zimbra
- Zoom – Video Conferencing & Team Chat
Password Reset Process
Does someone else know your password?
If you have accidentally given your username and password to any NON-LPS site, your password must be changed as soon as possible. Use the steps below.
Do you know your password?
If you know your current LPS password, follow these steps to change it:
- Log into the LPS Portal
- Open your Settings area. This is found in the upper right corner of the Portal, but the exact location varies depending upon which theme you have chosen.
- In the Recovery tab of the Settings, click Change Password.
You must be logged in to post a comment.