Damage, Loss or Theft
Do not attempt to gain access to the internal electronics or repair your LPS device. If your device fails to work or is damaged, report the problem to appropriate school staff as soon as possible. Device repair/replacement options will be determined by District staff. You may be issued a temporary device or other materials until your device is working properly or replaced. If the device is experiencing technical difficulties outside of school hours, you will need to wait until you return to school to have it evaluated.
For students taking a device home:
Replacement fees may be assessed for damaged or lost items in accordance with the District’s Student Schedule of Repairs and Fines for lost or damaged materials. The replacement cost for some components are below (see the full schedule of repairs and fines here).
- Damaged or broken screen may cost up to $95
- Replacement cost for the provided case may cost up to $20
- Replacement cost for the provided power charger may cost up to $25
- Replacement of entire Chromebook may be up to $325
The District offers an optional Chromebook Assurance Program to protect families from expensive repair costs. Full details about the program can be found here.
Students who leave Lincoln Public Schools during the school year must return all LPS equipment, along with the power cord and any accessories, at the time they leave, to the school office.
Loss or Theft
If an LPS device is lost or stolen, it must be reported to School Staff as soon as possible. It may be the responsibility of the student and family to recover or replace the lost or stolen device. If necessary, the District and the police will assist in recovery.