These days, many people have multiple Google accounts. For example:
a personal Gmail account
your LPS @class.lps.org Google account
a (non-LPS) club or volunteer account?
your children's accounts?
If you are in this situation, you will benefit from having two (or more?) "profiles" in Google Chrome. The big benefit of this approach is the ability to separate out your content between work and personal accounts, while being logged into both simultaneously. You can bring an end to the endless login-logout-login-logout cycle you might be experiencing,
Each profile is tied to a different Google account, and keeps the bookmarks, extensions, plug-ins, themes, cookies and other browsing data separated.
Most importantly, it can eliminate many errors when attempting to open Google Drive, Hapara, or other resources that require your LPS Google account.
Add a person or profile
On your computer, open Chrome.
At the top right, click the button with your name or People .
Click Manage people.
Click Add person.
Choose a photo and a name.
Click Save. A new window will open and ask you to sign in.
Sign in to Chrome with a Google Account for the new profile. Their bookmarks, history, passwords, and other settings will automatically sync.
Switch to another person or profile
On your computer, open Chrome.
At the top right, click the button with your name.
Choose the person or profile you want to switch to.
When you select another person, the window you are using does not close. Instead, an additional Chrome browser window is opened. This is great! You can now leave a window open with your LPS profile and your personal profile at the same time!
TIP: Toss your cookies
Best practice would be to create a BRAND NEW profile for each account you have, then REMOVE any original profile you have remaining. NOTE: When you remove a profile, all cookies, including bookmarks, go away with it. For this reason, make sure that your NEW profile(s) are complete before removing the old ones. If you were experiencing any login issues because of the old cookies, the problems should go away with these changes..
Remove someone from Chrome
Multiple people can use Chrome on the same computer using multiple "Chrome profiles." After you remove someone from Chrome, their Chrome data is erased from the device.
At the top right, click the button with your name or People.
Click Manage People.
Point to the person you want to remove.
At the top right of the person, click More.
Click Remove This Person.
Confirm by clicking Remove This Person.
TIP: Be Colorful!
Choose a theme with a distinct color for each profile you have. This will make it easier to tell which window you are looking at.
Malware (malicious software) and Spyware (spying software) can find its way onto your computer without you knowing. These bits of software install themselves on your computer locally, or within your browser, and can disable computer settings and / or send personal information to unintended sources. This is obviously a problem we want to avoid!
No system is impervious to malware / spyware, and LPS provides software, called Malwarebytes Anti-Malware, to help keep our systems clean and fully functional. The best way to prevent malware / spyware from finding its way onto your computer is to be cautious with what you install. Make sure you know what the software or extension will do, and who is creating it. Just like clicking on links in emails you don’t recognize is a bad idea, as is installing unrecognizable software. Many times, this takes the form of an add-on search bar in your browser.
How might I know if I have malware or spyware on my computer?
You might see ads/pop-ups on your screen.
Your browser home page might be blocked by our filters (shown at right)
You have a search engine (or search toolbar) in your browser which you didn’t install / select.
What should I do about it?
It’s prudent to run Malwarebytes Anti-Malware occasionally to ensure your computer is clean, even if you don’t see any of the red flags listed above. To do this:
Open Malwarebytes Anti-Malware from your Applications folder.
If you’re opening the app for the first time, it’ll need you to enter your LPS password before it will open.
In the Malwarebytes window, select Scan.
Following the scan, if you have any threats, make sure all threats are checked, and click Remove Selected Items.
Read through the bullets and links, and then click OK.
Once you’ve removed the malware and spyware from your computer, you’ll want to reset your browser home page, as well as any startup pages which might be set. To do this, follow the instructions provided by Google.
To print the webpage you’re viewing in Chrome, from the File menu, select “Print…” to open the Chrome Print window.
Alternatively you can press Ctrl+P in Windows or ⌘+P on a Mac.
2. Chrome Print Window
From the Chrome Print window you can choose to send the print directly to an MFD, by selecting “Print using system dialog…”
You also have the option to open the page as a .pdf in Preview which you could then save and/or send to an MFD.
3. System Print Window
Now that Chrome hands the page to the operating system for printing, all of the print settings and accounting codes you expect to see on your computer come into play. Make any appropriate print settings and click the “Print” button.
If you need assistance setting up your computer to print, see our setup guides at LPS.org keyword: PRINT
4. Special note for printing reports from Synergy with Chrome
Many have found that printing a report from Synergy results in a blank page. Instead of selecting File… Print, use a CTRL-click (right-click) directly on the report. A small contextual menu will appear. Select Print from this menu and then proceed to follow the steps above.
Technically, Google Drive allows you to upload and share ANY type of file, including video. In 2014, Google lifted storage quotas. You now have unlimited storage in LPS GOOG. This makes it a very attractive way to store videos.
Upload a video in LPS GOOG
Login to LPS GOOG
Drag-Drop your video file from your desktop to your Drive window.
When double-clicked, the video should play in a nice full-screen video player.
Now that the video file is in Drive, you can share it like any other Google Doc. How nice is that? If you know how to share a Google Doc, you already know how to share a video!
Sharing a video in LPS GOOG
Double-click on the video in your Drive to open it
Click the sharing icon in the black menu bar at the top of the window.
Complete the sharing options as desired, exactly the same way you would for any Google Doc, Sheet, Slide, etc.
When to use GOOG Drive for Video Sharing
Google Drive offers a known environment with easy sharing to LPS students & staff and has a nice video player window. However, it is not right for every situation. There are some things to consider…
Cannot share content outside of LPS
The user will get the same file no matter what their situation is. Your video file may be too large for a student to download on a home network or a mobile device.
Not all video file types will play on all devices.
Drive is not a “video solution”, it is a collaborative file management tool. If you have a need for video content management (playlists) or need to guarantee that a file will play on mobile devices, you might consider MyVRSpot (accessible through the LPS Portal).
It is true that when you integrate a digital system into your work, you will get more email notifications.
It is also true that no one wants more email.
However, we do not recommend turning OFF email notifications from Google Classroom. The communications that happen in your digital classroom are no less important for you to hear (see) than the communications in your physical classroom. Turning off notifications would be the digital equivalent of sticking your fingers in your ears while you teach. It would be difficult to defend the behavior to a Principal or parent when a student says they were doing their part to communicate with you and you didn’t see it because you had disabled your end of the tool.
If you feel overwhelmed by the volume of messages Google Classroom is adding to your Zimbra Inbox, let’s explore a way to have them automatically directed to a subfolder in Zimbra, keeping your Inbox less cluttered.
Notifications from Google Classroom
click to enlarge images
You should notice that the address of every notification email you receive from Google Classroom ends with @classroom.google.com. This is important because it allows us to set a filter up in Zimbra to treat these messages differently.
Start A Filter
Note that this filtering process happens in ZIMBRA – not in Google Classroom. Begin by opening an existing notification email message you have received in Zimbra.
Hover your mouse over the “From:” address. As I’ve already mentioned, it should end with the address “@classroom.google.com”.
Right-Click (control-click) on the “From:” address.
In the pop-up menu that appears, choose “Create Filter“
Add Filter: “IF”
An email filter is an “IF/THEN” statement. First we define the “IF” to determine which emails should be effected. Then we will define the “THEN” that tells Zimbra what to do if an email matches our “IF”.
In the pop-up window that appears:
Name your filter however you’d like.
In the “If __ of the following conditions are met:” statement, change the dropdown reading all to “any“.In the IF statement line, set your choices as follows:
classroom.google.com (You will need to delete all of the email address included before the “classroom.google.com” text.)
Now we will move to the lower part of the pop-up window.
Add Filter: “THEN”
In the lower part of the pop-up window, set it up as follows:
Change the “Keep in Inbox” drop down to read “Move into folder“
Click the Browse button to select the folder you want the messages to be moved to. If you do not already have a folder created for your Google Classroom notifications, you can click the NEW button shown in the browse window. This will allow you to create and select a new folder.
Uncheck the box that says “Do not process additional filters.”
At this point you should be done.
From this moment on, any message you receive that originates from the domain “classroom.google.com” will bypass your Zimbra Inbox, and be moved to your Google Classroom folder instead.
Be sure to keep an eye on the name of the folder in Zimbra. It should appear bold and have a number beside it if you have a new notification from Google Classroom.
View the Filter
If you want to look at (or edit) the filter you just created, you can find it along with the rest of your filters in Zimbra by:
Clicking the Preferences along the top of the Zimbra window
Clicking “Filters” on the left side
Double-Clicking the filter in the “Active Filters” list.
Force the Filter to Run
The filter will run automatically on its own. However, you may choose to force it to run, just to make sure everything is set up correctly. Or, you may wish to move the Google Classroom notifications you already have in your email to the new foilder.
To force the filter to run:
Open your Filters list (Preferences / Filters) and select the desired filter with a single-click.
Click the “Run Filter” button above the list of Active Filters.
In the pop-up window, select the folder where the emails live now. The filter will run against that folder and perform the actions you’ve defined in the Filter.
It is recommended that you use Firefox or Safari as your web browser for this tool.
Additional system setup tips and troubleshooting (sound, cameras, etc.) can be found lower on this page.
Uh-Oh! Is something not working right? If you have any problems, please contact the LPS Help Desk (402-436-1735). Workshop leaders will not be able to troubleshoot your issues, especially on the day of the session. If your connection drops during the session, you may not receive staff development credit for attendance.
Joining the Meeting Room
On the day of the session (or possibly the day before) you will either receive an email from the staff development system that provides a link to the meeting room we will be using OR you can click the link sent to you via email directly from the session leader OR if it is a session provided by Computing Services, you can look at the schedule below and use the link there.
Be our Guest! Clicking the link provided to you should take you to a “Guest” tab for login to the meeting. This is correct so Stay on this tab and enter your FIRST and LAST name along with your Building in the field to join the meeting (e.g.: Harper Lee – Lefler).
Do not switch to the “Registered User” tab and attempt to use your LPS credentials.
This link/meeting invitation can be shared with others that you wish to have join/listen during the meeting.
What do I do now? Further down this page are some participation suggestions. Learn how to be seen or heard, chat with other participants, or other web conferencing interactions.
Note: Anyone can use these links and join a session. However, you will only receive credit for attendance if you register through the staff development catalog prior to the session’s start time.
“Can I attend from home?”
The Montage Live system does not care where in the world your computer is located during the meeting. However, video conferencing demands a good deal of internet bandwidth (speed). Think about it this way; If you are able to reliably stream movies from the internet (e.g. Netflix, Hulu, etc.) without the frustration of buffering, you will probably have sufficient bandwidth to use Montage LIVE. We can make no guarantees of your success on a home network, but you are welcomed to attempt to participate from there. Connecting from your school building’s LPS Private network will be a more reliable bet. Remember, if your connection drops during the session, you may not receive staff development credit for attendance.
System Setup Suggestions
Getting your computer connected to the session is a required start, but there are some behaviors that will help you and your colleagues get the most from this session.
It is not required that you use headphones when attending the session. Experience tells us that they are very helpful.
Quit all nonessential applications running on your computer for best results.
Speak in your normal voice, without shouting. Avoid “double talk” by allowing the other site/person to finish speaking before you speak.
You may want to seclude yourself away from potential interruptors (colleagues, children, pets, ringing phones, etc.) If something is interrupting YOU, it may also be interrupting everyone else in the conference.
A headset microphone is suggested for individual users from their desktop. A built in audio test is available through Options>Preferences>Mic & Speakers>Hear Yourself or Play Music.
If you have more than one mic, camera or speaker connected to your computer, you will need to confirm and/or select which one you want to use in your Options>Preferences>Mic & Speakers.
If you’re in a session with multiple attendees, it’s appreciated when everyone mutes their microphones when not speaking. (Microphones cannot distinguish between relevant and irrelevant sound.) Take advantage of the Push to Talk feature in the top right corner of the screen.
Most standard built-in or USB web cameras will function well. A camera/video test is available through Options>Preferences>Camera & Video>Preview.
When you activate your camera, you will see a small pop-up window requesting permission for Adobe Flash to access your camera and microphone. Click on the “Allow” button.
You can freeze your video by clicking on the camera icon to the bottom right of the video panel. This is a group-friendly way to reduce bandwidth use and keeps you from needing to be “on-camera” for the entire session.
There are Montage Live apps available for iOS (iPad, iPhone) and Android. You can find them here:
As an on-line attendee, you will be able to see and hear the meeting leader(s), but will not be seen or heard by others unless you request to be during the meeting. Look for the “Request to Speak” button in the top right corner of the screen once you are logged into the room. Clicking this button will alert the moderator. When the Moderator permits your request to broadcast you will click Allow.
If you leave the room for any reason, you’ll have to request permission again.
You can change your camera and video settings through Options>Preferences>Camera & Video Settings; be mindful that increasing those levels will impact all users as they receive your broadcast.
Once allowed to broadcast in the room, you can choose to control (mute) your microphone or camera at any time.
Use the Push to Talk icon (top right corner) if you only want your mic to register when you click on it.
You can freeze your video by clicking on the camera icon to the bottom right of the video panel.
Most web conferencing sessions will have a chat window open. You can type a question or comment in the Chat box “All” tab for everyone to see. This is a great way to engage the other people in the room without feeling like you are interrupting the flow of the presentation. We encourage you to ask questions, or share your thoughts or experiences.
Use emoticons (in the online dropdown box) to non-verbally express your current status to everyone in the conference
Open documents or links from the Shared Files window as provided by the Moderator, or access your own Media Library by clicking on the My Media Library icon at the top of your screen.
Montage Live session Moderators have the option to open a poll, shared notes, a Q&A area, or a shared whiteboard space for all members to interact with. These are all fairly self-explanatory, but be sure to use them to engage the Moderator and other session members if these options are presented!
It is possible for you to share your screen with the Moderator and other participants in the session.
To do so, you first must be provided rights by the Moderator. You will also have to have previously downloaded & installed the Screen Share driver. Clicking on the icon at the top left with a blue and green monitor offers your screen to the room.
Troubleshooting Common Problems
Other people can see me, but they cannot hear me.
You likely need to change your Microphone settings.
Click on Video Conference (found just above the video of the other participants)
Select Microphone settings
Select a different Microphone from the dropdown menu. For Windows Laptop users we’ve had the best success when using the Integrated Microphone Array option. If that option isn’t available in the dropdown, keep repeating these steps trying a different microphone from the list.
Click Apply at the bottom of the window.
My video is black.
Make sure your video camera is unobstructed. Most people use the built-in camera on their laptop, so make sure the camera is not covered with a sticker, a piece of tape, etc.
If you use an external monitor, make sure your laptop lid is open and pointed toward you.
Others in the conference room can’t see or hear me
By default, only the leaders of a Live session can be seen and/or heard. You can still participate via the Chat, Q&A, and Poll windows when they are made available by the leaders of the session.
If you would like to be seen and heard you must request to speak by clicking the hand button in the upper right corner of the screen. The leader(s) of the session can then approve your request to speak. Be sure to click “Allow” when prompted.
Most LPS employees now have access to mobile devices (smart phones, tablets) through personal or work situations. Many of the systems LPS uses to conduct business have apps that connect your mobile device with the data you are interested in. Following is an alphabetical listing of some of the major ones in our environment.
Atomic Learning has made accessing our library of online training even easier with the Atomic Learning app. The app allows you to browse tutorials and download training series or tutorials to watch on your device without an internet connection.
Many apps are available that would allow you to create a WebDAV connection to our LPS DocuShare server. The official one is offered by Xerox – the same folks who created DocuShare. The Mobile Client for DocuShare enables you to access, manage, and share content stored in LPS DocuShare.
The McGraw-Hill K-12 ConnectED Mobile app allows K-6 teachers in LPS to access much of the Reading Wonders curriculum content (eBooks, leveled readers, practice sheets, and additional resources) directly on an iPad.
NOTE: You will not login directly through the app. Instead, use Safari (on your iPad) to visit LPS.org keyword: Wonders and login, just as you would on your computer. From the Wonders dashboard, you should see a link on the right side of the page that says “Launch App.” (VIEW SCREENSHOT) When you tap that link, it should open the McGraw-Hill K-12 ConnectED Mobile app if you have it installed on your iPad. Otherwise, tap the link on the dashboard that says “App Store” to be taken to the download & install page in the Apple App Store.
To view content, you may download it to the iPad by selecting it within the app. Each piece of content is large and may take 5 minutes or more to download to your iPad. Consider this when preparing for the day – you would not want to introduce that wait time during a lesson.
When you have completed the week’s lessons, you may want to free up storage space on your iPad by deleting the previously used content. You can do this by opening your “Book Bag” and tapping “Edit”. You may then delete any old materials.
McGraw-Hill Reading and Language Arts apps appropriate for student use may be found here:
The Montage Live-5 app works in conjunction with the LPS Montage Live server to bring interactive videoconferencing directly to phones and tablets. It offers many of the features available in the desktop version of Live, but optimized and streamlined for a mobile device, mobile video broadcasting, viewing of shared media and screens, access to chat, shared notes, whiteboards, polls, and session recordings.
OwnCloud offers mobile access to the files that your your desktop computer is syncing with the LPS ownCloud server in this ¢.99 app. Browse your ownCloud server files, add folders, delete files, download, upload, open and update files and more – wherever you are, whenever you want!
When you set up the mobile app you will need to enter your LPS username & password, along with the LPS server address:
https://lpscloud.lps.org NOTE: Don’t forget the ‘s‘ in the address when you type it in. The ‘s’ is for “secure” and the address will not work if you leave it out.
Remember that mobile devices tend to play funny games with auto-capitalization. If you are unable to login, triple check that you entered your password with the appropriate upper/lower case letters & numbers.
The ParentVUE and StudentVUE apps only require that the parent or student enter their Zip Code. It will direct them to the LPS Parent/Student portal.
Some of the apps require that the District URL be entered. The LPS District URL is:
https://synergy.lps.org/ NOTE:Don’t forget to type the “s” in “https”.
The TeacherVue app does not allow you to take attendance on the iPhone, there is simply not enough room on the screen to see your class grid.
WordPress is available for use on mobile devices. The advantages these tools offer begin with the ability to upload photos to your blog page live as they happen, easily manage comments, write posts, upload photos, edit pages, and manage comments on your blog from wherever you may be by using your WordPress for your mobile device.
Your LPS GOOG login offers access to our Google Drive & Docs, but it actually provides access to a number of other Google Apps for Education. One of those is a Google owned company called YouTube. YouTube is a video content sharing site that allows users to view, upload, organize, edit and share video content. Google provides three YouTube apps for doing different tasks.
When using these YouTube apps to connect to your LPS GOOG account, you will need to use your full LPS GOOG email address (@class.lps.org) as your username (email@example.com).
Subscribe to channels you love, share with friends, and watch on your mobile device. Send videos from your tablet to your AppleTV.
The official YouTube Creator Studio app makes it faster and easier to manage your channel on the go. Check out your latest stats, respond to comments, and get notifications so you can stay connected from anywhere.
Zimbra is the communication suite used in LPS, including email, calendar, and tasks. It does not run in an “app.” Instead, it creates an always-on connection (ActiveSync) that keeps your mobile device synced – live, in real-time.
We have a number of web web pages explaining how to establish the sync between your device and the LPS Zimbra servers. Find links to them here, or feel free to enter an LPS Help Ticket for assistance.
A filter stops every message as it enters your email inbox, and evaluates it against a set of rules. If an incoming messages matches a rule you have established, Zimbra acts upon the message in some way. Filters can be used to:
Conditions: The distinguishing characteristic(s) of a message that decide if it “matches” or not. If the message does not match the conditions, it gets ignored.
Actions: What action(s) Zimbra should perform if the message matches the conditions.
If you are new to the idea of filters and want to start with some “preset” rules, check out the Zimbra Activity Stream as a great way to start managing your inbox.
A filter can contain one or more conditions. For example, if someone sends you email messages from more than one email address and you want to direct all messages from the person into one folder, you can create one filter that has two conditions, one for each email address, and one action to move the email messages to the same folder.
The order of the conditions is not important. You can choose whether the email message must match all conditions or just meet any one of the listed conditions.
You can base a filter condition on any of the following:
Specific email addresses in the From, To, or Cc fields
A filter rule can contain one or more actions. If the email message matches the specified conditions, actions are applied in the order in which they appear in the filter. Examples of filter rule actions are:
Keep the message in your Inbox
Move the message to a specific folder
Tag or flag the message
Discard (trash) the message before it reaches your Inbox
Forward or redirect the message to a specified email address