{"id":291,"date":"2009-08-12T13:34:27","date_gmt":"2009-08-12T19:34:27","guid":{"rendered":"http:\/\/wp.lps.org\/pedia\/?page_id=291"},"modified":"2024-08-29T09:15:57","modified_gmt":"2024-08-29T14:15:57","slug":"help","status":"publish","type":"glossary","link":"https:\/\/home.lps.org\/pedia\/glossary\/help\/","title":{"rendered":"Help Tickets (IIQ)"},"content":{"rendered":"<p>LPS staff should report technical support issues via &#8220;help tickets.&#8221; These tickets alert Computing Services staff so that they can respond to the needs in-person or via remote support.<\/p>\n<p>To file a ticket or find more support information, visit <strong>LPS.org<\/strong> keyword: <a href=\"https:\/\/home.lps.org\/cs\/tech-support\/\"><strong>HELP<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"SdFrhSffoM\"><p><a href=\"https:\/\/home.lps.org\/cs\/tech-support\/\">Tech Support<\/a><\/p><\/blockquote>\n<p><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Tech Support&#8221; &#8212; Computing Services\" src=\"https:\/\/home.lps.org\/cs\/tech-support\/embed\/#?secret=tl1buJkA0G#?secret=SdFrhSffoM\" data-secret=\"SdFrhSffoM\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>LPS staff should report technical support issues via &#8220;help tickets.&#8221; These tickets alert Computing Services staff so that they can respond to the needs in-person or via remote support. To file a ticket or find more support information, visit LPS.org keyword: HELP &nbsp; Tech Support<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"template":"","glossary-cat":[],"class_list":["post-291","glossary","type-glossary","status-publish","hentry"],"related_terms":"","external_url":"","internal_reference_id":"","_links":{"self":[{"href":"https:\/\/home.lps.org\/pedia\/wp-json\/wp\/v2\/glossary\/291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/home.lps.org\/pedia\/wp-json\/wp\/v2\/glossary"}],"about":[{"href":"https:\/\/home.lps.org\/pedia\/wp-json\/wp\/v2\/types\/glossary"}],"author":[{"embeddable":true,"href":"https:\/\/home.lps.org\/pedia\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":1,"href":"https:\/\/home.lps.org\/pedia\/wp-json\/wp\/v2\/glossary\/291\/revisions"}],"predecessor-version":[{"id":6851,"href":"https:\/\/home.lps.org\/pedia\/wp-json\/wp\/v2\/glossary\/291\/revisions\/6851"}],"wp:attachment":[{"href":"https:\/\/home.lps.org\/pedia\/wp-json\/wp\/v2\/media?parent=291"}],"wp:term":[{"taxonomy":"glossary-cat","embeddable":true,"href":"https:\/\/home.lps.org\/pedia\/wp-json\/wp\/v2\/glossary-cat?post=291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}