Technology Training

Technology Training & Support Resources from LPS Computing Services

Archive for the ‘Mail’ Category

Search: Searching Multiple Folders in Zimbra 8

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The upgrade to Zimbra 8 has a new Advanced Search tool which changes the way you search in multiple folders.  The video below walks you through the steps:

Written by Drew Ramaekers

April 4th, 2013 at 3:32 pm

Posted in How To,Mail

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Setting Up Your: Kindle Fire Mail

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The following video demonstrates how to setup email on a Kindle Fire


Written by Brian Fitzgerald

January 27th, 2012 at 4:46 pm

Posted in How To,Mail,Zimbra7

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Saved Search – Show Messages from lps.org Only

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Our email boxes are filled with messages from our colleagues at LPS and from a lot of other people outside of LPS.  The messages that come from non-LPS addresses are sometimes extra ‘noise’ that we would like to turn off on occasion.

Zimbra has a feature called ‘Saved Searches‘ where you can set it up so that you can quickly view the messages in your Inbox that are from other LPS employees only.

Follow the steps below to set up a Saved Search for messages in your Zimbra Inbox that come from other @lps.org accounts:

  1. Log in to Zimbra
  2. Click the magnifying glass in the Search box toward the top of your screen
    search
  3. Click the Folder… button and select Inbox
    folder_inbox
  4. Click Received from… > Domain
  5. Click the arrow next to the text box to select lps.org from the list of domains
    received_from

  6. Click the Save button found in the upper right corner
    save
  7. Name the Saved search ‘Inbox – @lps.org‘ (or something similar)
    save search
  8. Click the X to close the search tab
    Screen Shot 2013-04-18 at 12.56.32 PM

To see how this works all together:

  1. Click your mouse on the Inbox in the upper-left corner of your screen
  2. Use the scroll bar to move beneath your list of mail folders to the section called Searches.
  3. Click the Saved Search called Inbox – @LPS
    Screen Shot 2013-04-18 at 1.00.37 PM

From now on, you can easily select either your full Inbox or just the messages from lps.org search.

Click here to see a video of this process – no audio is provided.

Related Posts:

Written by Kristi Peters

May 12th, 2011 at 2:10 pm

Posted in How To,Mail,Zimbra7

Tagged with

Saved Search – Unread Messages in Inbox

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Zimbra - Unread Email

Whenever you go through your email box in a non-sequential manner, you end up with messages that are read and messages that are unread mixed throughout your Inbox.  Sometimes this leads to a desire to see only those that are unread.

Zimbra has a feature called ‘Saved Searches‘ where you can set it up so that you can quickly view the messages in your Inbox that are unread.

Follow the steps below to set up a Saved Search for Unread Messages in your Zimbra Inbox:

  1. Log in to Zimbra
  2. Click the magnifying glass in the Search box toward the top of your screen
    search 
  3. Click the Folder… button and select Inbox
    folder_inbox 
  4. Under Basic Filters click the check box next to is unread
    unread
     
  5. Click the Save button found in the upper right corner
    save
  6. Name the Saved search ‘Inbox – Unread‘ (or something similar)
    inbox unread
  7. Click the X to close the search tab
    Screen Shot 2013-04-18 at 12.56.32 PM

To see how this works all together:

  1. Click your mouse on the Inbox in the upper-left corner of your screen
  2. Use the scroll bar to move beneath your list of mail folders to the section called Searches.
  3. Click the Saved Search called Inbox – Unread
    unread_saved

From now on, you can easily select either your full Inbox or the Unread – Inbox search.

Click here to see a video of this process – no audio is provided.

Related Posts:

Written by Kristi Peters

May 12th, 2011 at 12:49 pm

Posted in How To,Mail,Zimbra7

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Setting Up Your Mobile: Windows Phone 7

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Written by Brian Fitzgerald

March 23rd, 2011 at 10:45 am

Setting Up Your Mobile: Android (HTC Sense)

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These setup instructions are specifically for Android devices made by HTC. They run a modified version of Android called “Sense” that makes the setup look slightly different than our standard Android setup video. If you are using an Android device made by somebody other than HTC please view our other video.

Written by Brian Fitzgerald

February 28th, 2011 at 10:57 am

Managing Unwanted Mail (Junk & Spam Filtering)

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LPS staff members receive the benefits of many system tools in place to eliminate most of the hundreds of thousands of unwanted messages that bombard our email servers every day. However, no script or algorithm can accurately predict which authentic mail messages will annoy you, or your colleague. Therefore, there are a few different ways you can deal with unwanted messages in Zimbra. See if one of these tools or strategies works for you. Read the rest of this entry »

Written by cpultz

February 10th, 2011 at 2:44 pm

Posted in Mail,Zimbra7

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Like Keyboard Shortcuts? Zimbra’s Got You Covered [repost]

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While many like the ease of using a mouse to simply click on what they want to do, others enjoy the ability to power through their mail using keyboard shortcuts to create, respond to and file messages. If this describes you, you will love the shortcuts that are available in Zimbra.

You can view all of the available shortcuts in Zimbra by going to Preferences > Shortcuts.  There are no settings to change, everything listed there is ready for you to use.

Written by Brian Fitzgerald

February 9th, 2011 at 9:30 am

Posted in Calendar,Mail,Zimbra7

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Zimbra Desktop Client

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Zimbra Desktop ClientMost LPS users have all of their needs met with the Zimbra Web Client, the tool that you log into from the LPS website when using Firefox.

Some users may feel the need for a dedicated application to be installed on your computer for accessing the exact same LPS mail, calendar and contact information. In that case, LPS recommends the Zimbra Desktop Client.

Key features of Zimbra Desktop:

  • Works on Windows, Mac, or Linux computers
  • Zimbra Desktop is free for anyone to download and use.
  • Installs as an application on your computer, allowing you to switch back and forth between Zimbra and other open applications, or hide it when not in use.
  • Email, contacts and calendar synchronize in real time with the LPS Zimbra Server. This allows you to move seamlessly between Zimbra Desktop, Zimbra Web or your mobile devices at any moment.
  • Multiple Accounts: Add your Google, Yahoo, RoadRunner, UNL, or other email accounts for viewing along side your LPS email. All of your email in one tool!
  • Local folders: Creating email folders on your own computer allows you more email storage space. Use this feature with caution – local folders are not backed up on LPS servers and are subject to data loss.
  • Mailto: HTML email links will work from web pages you visit. (But not applications like MS Word.)
  • Off-line use: Continue to view mail or compose new messages when you are away from the network.
  • Zimlets: You may encounter Zimlets that extend the default abilities of the Zimbra tool. Install and enjoy them if you care to, but buyer beware! These Zimlets were not created by, nor are they supported by LPS staff.

Download and Install Zimbra Desktop Client

  1. Enter a Help Desk ticket.

or

  1. Visit the Zimbra Desktop Client web page at Zimbra.com
  2. Click the link for the appropriate version to download on your computer (Mac, Windows or Linux)
  3. Once downloaded to your computer, follow the directions in the installer to install the Desktop Client on your computer.

Configure Zimbra Desktop to connect with LPS

  1. From the SETUP screen in Zimbra Desktop Client, choose “Account Type: Zimbra” (If necessary, click “Setup” in the top right corner of the Zimbra Desktop window.)
  2. Enter the following information specific to YOUR LPS ACCOUNT INFORMATION (as shown in the image below):
    – Account Name: LPS Zimbra
    – Email Address: <your username>@lps.org
    – Password: <your LPS password>
    – Incoming Server: mail.lps.org
    – Security: SSL
    – Port: 443
    – Check Messages: as new mail arrives
  3. Click the “Validate and Save” button
  4. Repeat this process for any non-LPS accounts you wish to have Zimbra Desktop load for you.
  5. Click the “Launch Desktop” button if necessary

Written by cpultz

January 26th, 2011 at 11:48 am

Folders of email on my computer (Local)

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Many people keep their email inbox below quota by keeping messages in local folders on their computer. Here are some things to consider.

  1. Is this email data that you have stored locally still critical to your position with LPS?
    Many of the messages that we have held onto in folders no longer hold any value. Perhaps you could reference the tips on this page and reduce the amount of mail to a level that can be maintained within your Zimbra inbox, eliminating the need for local folders on your computer.
  2. Should you choose to change desktop email tools (i.e. from Thunderbird to Zimbra) your local folders do not automatically come along. Only mail stored in your mailbox(es) on the server will appear in the new tool. If you find yourself in this situation you have a few options:
    1. EASY: Leave the local folders in the tool (Thunderbird, etc)  you were using before and launch that tool only when you need to access an older email message.
    2. Export the local folders into a file that can be archived to DocuShare for reference as needed.
    3. Moving your local folders from Thunderbird to Zimbra can be manageable in some circumstances.  Please submit a Helpdesk ticket for assistance.

A statement on the importance of regular backups of data stored on your computer, including email

In an organization the size of LPS, we see unfortunate things happen to computers all of the time. Any data kept only on your computer is at risk in the case of loss, theft, accidental damage or mechanical failure of your hard drive. Many of these events are out of your control.

Something that is entirely in your control is the maintenance of an appropriate backup of all critical data, including your email. You can do this by keeping it in your the email box on the Zimbra server, or backing up the contents of your computer. Many email clients will allow you to “archive” your local mail to a format that could be saved in DocuShare, or burned to CDs. Refer to this article for more information, or submit a Help Desk ticket for guidance.

Written by cpultz

January 13th, 2011 at 10:12 am

Posted in Mail

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