Nutrition Services

FAQ – WebSMARTT (Point of Sale)

How do I make a credit card prepayment over the Internet?
Visit the LPS website at www.lps.org. Click on the link on the left side of the page titled “Buy Student Meals”. On your first visit, you’ll need to Create a New Account. Once the account is created, you may just log-in.

Once you’ve logged in, there is information about your child’s account balance and a place for you to enter how much money you’ll be depositing. You can also use this website to check your student’s balance without making a prepayment. If you do submit a payment, a fee of $1.50 is assessed each time you submit your credit/debit card number, or .20 for electronic check. There is only one fee charged if you put money into more than one student’s account in the same family at the same time.

What if there’s a problem submitting an Internet prepayment?

We hope that submitting a prepayment online will be a positive experience; however, if you receive an error message you are welcome to call 436-1743 or go back to www.lps.org, click on the white box titled “Search/Keyword” and type “send”, then press “Click here to continue”. This will take you to an area that will allow you to let LPS technicians know more about the nature of your problem and give them the opportunity to contact you about the issue.

How can I check my student(s) account balance?
You can log in to the “Buy Student Meals” section of www.lps.org to check your student’s balance. You are also welcome to call your student’s school Cafeteria Manager. Many elementary schools send home notices if a student’s account is low or if a student has a negative balance and is borrowing. At the secondary level, students are told when their account balance has less than $5.00 or if they have a negative balance. You may also have the online web payment system send you e-mail notifications.

What do I do if I think my child is using their money too quickly?
You may call the Cafeteria Manager of your student’s school and they can look to see what your student’s account activity has been. You may also request an Account History printout for your student by calling the school Cafeteria Manager. The Cafeteria Manager can discuss options with you once you’ve taken a look at what’s happening with the account.

What if I don’t want my child to be able to purchase extras?
You can specify that the money deposited in your student’s account be available to purchase only school breakfasts or lunches. When Breakfast or Lunch credits are specified, the student is unable to buy extras or a la carte items unless they pay cash for them. You can also designate just a portion of a prepayment for school meals.

Log on to the “Buy Student Meals” section of www.lps.org and make a deposit into lunch credits or breakfast credits. Or if you choose to send a check to the school, note “lunches only” in the memo section of the check.

It’s also possible to allow the occasional cookie or extra milk to be purchased—simply specify that you only want a certain amount of money to go into the cash/ala carte account (the portion of the account that will allow a student to purchase anything the cafeteria sells).

For example, if you send $25.00 with your student, you could note on the check $20 lunches only, $5 cash. The cashier will make sure it’s deposited correctly into your student’s account. The student will be able to buy some a la carte items, but won’t be able to spend the entire prepayment on them.

What do I do if I have a question about Free/Reduced meals?
The office staff at your student’s school should be able to assist you, you can call the Nutrition Services Office at 436-1747 or check out the Free/Reduced Program section on our website.